Introduction
The
Achieving Success in Leadership as a New Manager: Training
Program
course is designed to equip participants with essential skills
in strategic planning, negotiation, and conflict management,
crucial for navigating the complexities of the modern business
landscape. As described in classic strategy texts, mastering
strategy involves understanding complex dynamics and making
informed decisions to control future outcomes. Effective strategy
implementation demands strong negotiation skills and the ability
to manage conflicts constructively. This course focuses on
these critical areas, providing participants with the tools
needed for successful leadership.
Objectives
Upon completion of the
Achieving Success in Leadership as a New Manager: Training
Program
Course, participants will be able to:
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Apply strategic principles to management issues, including
option generation, opportunity cost, and implementation
phases.
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Challenge assumptions about strategic planning, negotiation,
and conflict resolution.
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Translate strategic concepts into practical, everyday
language.
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Understand change processes, organizational strategy, and
strategy formulation.
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Identify sources of professional conflict and implement
effective conflict management strategies.
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Utilize strategic planning mechanisms to generate real value.
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Develop confidence in influencing others and handling
difficult situations and negotiations.
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Expand behavioral flexibility for career growth and
adaptability.
- Analyze and achieve win-win negotiation outcomes.
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Enhance negotiating skills and apply techniques for creating
value.
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Obtain essential tools for managing negotiation and conflict
processes.
Course Outline
Unit 1: Strategic Thinking and Business Analysis
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Definition and importance of strategy and strategic
planning
- Main frameworks for understanding strategy
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External analysis: macro-environmental factors, competitive
forces, market dynamics
- Benchmarking and competitor analysis
- Customer orientation and analysis
- Mini-case on external analysis significance
Unit 2: Internal Analysis and Fusion of Analyses into
Strategic Options
- Interface between internal and external analysis
- Internal financial and non-financial analysis
- Balanced scorecard concept
- Diagnosing strategic problems and opportunities
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Fusion of analyses into strategic choices using SWOT and
strategy matrix
- Mini-case on internal analysis importance
Unit 3: Strategic Plans and The Relevance of Alliances and
Joint Ventures
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Avoiding "paralysis by analysis" in strategy content
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Developing a strategic plan using a 5-page framework
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Real-life examples of business strategies and plans
- Strategies for alliances and joint ventures
- Best practices in alliances and joint ventures
Unit 4: Global Strategy, Teambuilding, and Management of
Internal Communication
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Understanding globalization and its impact on strategy and
organization
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Building and leading teams in strategic planning
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Disseminating corporate goals and gaining commitment
Unit 5: Actualizing Strategy and Realizing Strategic Value
- Operationalizing strategic plans
- Linking strategy with operational objectives
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Achieving practical initiatives and planning career
strategy
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Value of strategic thinking for individuals and
organizations
Unit 6: Negotiation & Conflict Management
- Definition and theory of negotiation
- Evolution of negotiation and conflict management
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Causes of intra-organizational conflicts and prevention
strategies
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Types of negotiations: Distributive Bargaining (win-lose)
and Integrative Bargaining (win-win)
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Understanding personal negotiation style and mixed-motive
processes
Unit 7: Practical Negotiation Strategies
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Strategies for negotiating strategically and tactically
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Value Claiming and Creating Negotiation Strategies
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Key elements: BATNA, Reserve Point, Target Point
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Techniques: Opening offers, Anchors, Concessions, Package
deals
- Four possible negotiation outcomes
Unit 8: Negotiation Planning and Preparing Power
- Distinguishing interests from positions
- Three-step model for preparing negotiations
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Understanding and leveraging negotiating power
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Effective body language and handling aggressive negotiators
Unit 9: Mediation Skills as a Tool in Negotiation
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Communication and questioning skills in mediation
- Active listening and ADR processes
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Mediation as facilitated negotiation and techniques
- Practical skills for mediating disputes
Unit 10: International and Cross-Cultural Negotiations
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Challenges and strategies in international negotiations
- Cultural values and negotiation norms
- Tips for cross-cultural negotiators
- Team international negotiation exercises